Support

Email support@akifukaku.com. A person replies, usually within one business day. Include your Whatnot username; never send passwords.

Common questions

The side panel says it can't see my shop

Open Whatnot Seller Hub in the same Chrome window and refresh the page once. LotPilot reads your shop from the pages you open.

It says Whatnot changed a page

Whatnot updated its site and LotPilot hides numbers it can't read reliably. We are told automatically and usually ship a fix within a few days.

I paid but still see Free

Keep the side panel open for a minute — it checks with Stripe. If it still says Free, email us with your Whatnot username.

Cancel or change card

Side panel → Account → Manage billing.

Delete my data

Side panel → Account → Delete my LotPilot account. Removing the extension deletes everything stored on your computer.